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Average Switchboard Operators, Including Answering Service Salary in the United States

According to the U.S. Bureau of Labor Statistics

How much does a switchboard operators, including answering service make in the United States?

The average salary for a switchboard operators, including answering service in the United States is $40,020, but the range typically falls between $31,600 and $43,840. This corresponds to an average hourly wage of $19.24, with a range between $15.19 and $21.08.

There are approximately 43,830 people employed as a switchboard operators, including answering service in the United States. With California, Texas, New York employing the highest number of switchboard operators, including answering service.The state with the best pay for a switchboard operators, including answering service is Hawaii, with an average annual salary of $49,760, while West Virginia has the lowest average annual salary of $29,740.

Annual SalaryHourly Wage
10th Percentile$28,030$13.48
25th Percentile$31,600$15.19
Median$36,750$17.67
75th Percentile$43,840$21.08
90th Percentile$58,810$28.28

Average switchboard operators, including answering service salary by location

The salary of a switchboard operators, including answering service can vary depending on the state. Below is a map of the United States showing the average annual salary for a switchboard operators, including answering service in each state. The darker the color, the higher the salary. The best states for switchboard operators, including answering service are Hawaii, District of Columbia, California, Oregon, Minnesota while the worst states are West Virginia, Alabama, Texas, Mississippi, Oklahoma.

Lower salary
Higher salary
StateLow-endAverageHigh-end
Alabama$23,320$30,580$37,600
Alaska$28,980$34,210$46,670
Arizona$33,170$39,940$49,670
Arkansas$26,080$32,580$38,490
California$35,010$52,640$75,890
Colorado$31,730$37,270$41,510
Connecticut$31,500$38,430$50,190
Delaware$29,330$37,110$46,540
District of Columbia$39,890$49,980$62,590
Florida$28,760$33,860$41,820
Georgia$26,860$37,340$46,640
Hawaii$37,380$49,760$62,970
Illinois$32,400$42,820$57,820
Indiana$24,760$32,540$39,500
Iowa$23,190$34,620$43,370
Kansas$28,510$34,500$39,840
Kentucky$24,050$35,470$55,010
Louisiana$25,760$35,030$44,170
Maine$31,080$38,090$49,140
Maryland$27,560$36,860$48,690
Massachusetts$35,450$42,500$54,710
Michigan$28,910$39,200$46,860
Minnesota$33,740$41,190$50,850
Mississippi$22,840$30,060$37,670
Missouri$30,750$35,680$42,660
Montana$29,740$35,350$41,210
Nebraska$29,830$37,020$49,520
Nevada$29,060$36,630$47,860
New Hampshire$33,010$40,300$46,820
New Jersey$32,170$41,090$53,890
New Mexico$28,250$35,720$46,330
New York$31,590$43,350$58,580
North Carolina$28,130$35,250$43,360
Ohio$26,510$35,170$45,650
Oklahoma$24,670$32,570$40,780
Oregon$34,000$44,920$55,930
Pennsylvania$23,880$35,540$44,320
Rhode Island$31,200$37,950$44,960
South Carolina$27,600$32,330$38,110
Tennessee$23,120$33,380$41,990
Texas$22,510$31,050$38,450
Utah$29,590$37,140$43,970
Vermont$29,620$37,380$41,920
Virginia$24,960$33,270$43,010
Washington$35,360$43,640$51,840
West Virginia$20,900$29,740$39,440
Wisconsin$27,820$39,800$55,680

Even between cities, the salary of a switchboard operators, including answering service can vary. For example, the areas with the highest average salary for switchboard operators, including answering service is San Jose-Sunnyvale-Santa Clara area, CA with an average salary of $65,100.The city with the lowest average salary for switchboard operators, including answering service is Charleston, WV with an average salary of $25,550.

Areas with highest average salaries for switchboard operators, including answering service

  1. San Jose-Sunnyvale-Santa Clara area, CA - $65,100
  2. San Francisco-Oakland-Hayward area, CA - $57,400
  3. Stockton-Lodi area, CA - $52,270
  4. Modesto, CA - $52,110
  5. Kahului-Wailuku-Lahaina area, HI - $51,460

Areas with lowest average salaries for switchboard operators, including answering service

  1. Charleston, WV - $25,550
  2. Brownsville-Harlingen area, TX - $27,500
  3. El Paso, TX - $27,750
  4. Youngstown-Warren-Boardman area, OH - $27,910
  5. McAllen-Edinburg-Mission area, TX - $28,070

Employment trends for switchboard operators, including answering service in the United States

The number of switchboard operators, including answering service in the United States has been decreasing over the years. Since 2020, the number of switchboard operators, including answering service has decreased by -15,440. On average, the number of switchboard operators, including answering service has been increasing by -6.5% each year. The salary of switchboard operators, including answering service has been increasing. Since 2020, the salary of switchboard operators, including answering service has increased by $6,040. On average, the salary of switchboard operators, including answering service has been increasing by 4.4% each year.

Change in salary

Change in employment

How switchboard operators, including answering service salaries compare to other office and administrative support occupations

Switchboard Operators, Including Answering Service are part of the office and administrative support occupations group. Below is a comparison of the average annual salary for switchboard operators, including answering service compared to other jobs in the same occupation group. View all office and administrative support occupations jobs here.

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